Legal
Terms
Last updated 7 October 2026
This page summarizes how the hosted service on app.aictiq.com works. For the full terms of service, contact us. Self-hosted use is governed by the open source license (AGPL-3.0).
What the hosted service is, plainly
- Every new organization starts with a 30-day Hosted evaluation that needs no card and never charges automatically.
- After that, Free: up to 3 people across all the free organizations you own, and 200 MiB of attachments shared across them.
- Hosted is $79 per organization per month, with unlimited people, agents, projects and items.
- An organization over the free limits that doesn't pay goes read-only. Reads, downloads and exports keep working.
- Support is email during European business hours (Monday to Friday, excluding public holidays in Bosnia and Herzegovina). There is no SLA, response-time target or uptime credit.
- Aictiq does not provide compute or models. You run the runner and bring your own harness subscription.
- The runner is not a sandbox. It runs as the OS user you choose, on a machine you control.